Shipping & Delivery Policy
Shipping Country: Australia
This shipping policy applies to all orders placed on our website for delivery within Australia.
Shipping Costs
Shipping is free within Australia. We cover all shipping costs, with no minimum order quantity required.
Processing and Shipping Times
- Order Cut-Off Time: 5:00 pm (AEST) Sydney. Orders placed after this time will be processed the next business day.
- Handling Time: 1–2 business days (Monday to Friday).
- Transit Time: 3–5 business days (Monday to Friday).
Total Delivery Time: Typically 4–7 business days from the time you place your order to delivery at your address.
Courier Service
We use Australia Post for all deliveries within Australia.
Tracking Your Order
Once your order has shipped, you will receive an email with your tracking number. You can track your order using our Track Your Order page for real-time updates on your delivery.
Missing or Damaged Items
If your order arrives incomplete, damaged, or has not arrived within 10 business days after shipment, please email us at info@aussiewildtrack.com with your order number and a description of the issue. We will investigate promptly and resolve the matter for you.
Contact Information
Store Name: AussieWildTrack
Address: 59-61 Pine Street, Chippendale, New South Wales, 2008, Australia
E-Mail: info@aussiewildtrack.com
Contact Form: Click here
Phone: +61489272465
Customer service hours:
Monday to Friday: 09:00 am to 5:00 pm
(AEST) Australian Eastern Standard Time (Sydney)
We aim to respond to your e-mail within 24 hours.